Shipping policy
Shipping Policy
Thank you for shopping with Tavo. Below you will find all the information regarding our shipping process, delivery times, and order handling.
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Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with your order details.
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Shipping Times
We offer worldwide shipping. Estimated delivery times are as follows:
- United Kingdom: 7–12 business days
- Europe: 7–14 business days
- International: 10–20 business days
Please note that these are estimated delivery times and may vary depending on your location, customs processing, and external factors.
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Shipping Costs
We offer free standard shipping on all orders unless stated otherwise.
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Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking information to update.
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Delays & Issues
While we aim to deliver your order within the estimated timeframe, delays may occasionally occur due to high demand, shipping carrier issues, or customs. Tavo is not responsible for delays caused by external factors, but we will always do our best to assist you.
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Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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Lost or Stolen Packages
Tavo is not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.
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Contact Us
If you have any questions about your order or shipping, please contact us.
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Thank you for choosing Tavo.